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Privacy Policy

Draft: this policy is not final yet and is shown for transparency. Questions? hello@trycanary.net

DRAFT. Not legal advice. This document must be reviewed by a qualified lawyer (including under the Israeli Protection of Privacy Law, 5741-1981 and its regulations, and the GDPR/UK GDPR if you serve users in the EU/UK) before publication. Placeholders in {{DOUBLE_BRACES}} must be completed.

Last updated: {{EFFECTIVE_DATE}}

1. Who is responsible

This policy explains how {{COMPANY_NAME}} ("Canary", "we", "us"), {{ADDRESS}}, Israel, collects and uses personal data when you use the Canary website at {{SITE_URL}} and related services (the "Service"). We are the controller of the personal data described here, except where stated otherwise (see "Payments" below). Contact: {{PRIVACY_EMAIL}}. {{DPO_OR_EU_UK_REPRESENTATIVE}}

2. What we collect

Information you give us

Information generated by the Service

Information from payments

When you subscribe, our payment provider Lemon Squeezy sends us subscription details: your email, Lemon Squeezy customer and subscription identifiers, the plan purchased, subscription status and whether it is a test transaction. We do not receive your full payment card details.

Technical data

Data about third parties. Pages we check may contain information that the site publicly shows to any visitor, which may appear in screenshots or error messages. You should only submit apps you own or are authorized to test (see our [Acceptable Use Policy](acceptable-use-policy.md)).

3. How we use personal data, and legal bases

We do not sell your personal data. We do not use your data to train AI models. Alerts and fix prompts are produced from fixed templates, not by sending your data to an AI provider.

4. Payments: Lemon Squeezy as Merchant of Record

Paid plans are sold by Lemon Squeezy, which acts as reseller and Merchant of Record. Lemon Squeezy collects and processes your billing details (name, card or other payment details, billing address, tax information) as an independent controller under its own privacy policy: {{LEMON_SQUEEZY_PRIVACY_URL}}.

5. Who we share data with

We share personal data only with service providers that help us run the Service, under appropriate agreements, and only as needed:

We may also disclose data if required by law, to protect rights and safety, or as part of a merger, acquisition or sale of assets.

6. Cookies and similar technologies

We do not use advertising cookies. {{COOKIE_CONSENT_REVIEW}}

7. International transfers

Our service providers may process data outside Israel and outside your country, including in the United States. Where required, we rely on appropriate safeguards (such as the European Commission's Standard Contractual Clauses, or transfer mechanisms permitted under the Israeli Privacy Protection (Transfer of Data to Databases Abroad) Regulations, 5761-2001). {{DATA_HOSTING_REGIONS}}

8. How long we keep data

{{DATA_RETENTION_PERIODS}}

As a guide, we keep account and monitoring data while your account or monitoring is active, and delete or anonymize it within {{DELETION_PERIOD}} after you ask us to delete it or your account becomes inactive, unless we must keep it longer to meet legal, tax or accounting obligations or to resolve disputes.

9. Security

We use measures appropriate to the nature of the data, including encrypted connections (HTTPS), hashed login tokens, signed session cookies, verification of payment webhooks and restricted access to production systems. No system is perfectly secure. {{DATABASE_REGISTRATION_AND_SECURITY_REGULATIONS_REVIEW}}

10. Your rights

Depending on where you live, you may have the right to access, correct, delete or export your personal data, to object to or restrict certain processing, to withdraw consent at any time, and to lodge a complaint with a data protection authority (in Israel, the Privacy Protection Authority; in the EU/UK, your local supervisory authority). Under the Israeli Protection of Privacy Law you have the right to review and request correction of information about you held in a database. To exercise your rights, email {{PRIVACY_EMAIL}} from the email address you use with Canary. We will respond within {{RIGHTS_RESPONSE_PERIOD}}.

11. Children

The Service is not directed to children under {{MINIMUM_AGE}}, and we do not knowingly collect their personal data.

12. Changes

We may update this policy. If changes are material, we will notify you by email or on the site before they take effect. The "Last updated" date shows the latest version.

13. Contact

{{COMPANY_NAME}}, {{ADDRESS}}. Privacy questions: {{PRIVACY_EMAIL}}. General: {{CONTACT_EMAIL}}.